Keyboard Shortcuts

We support a large number of keyboard shortcuts for faster and easier use of our interface. We are also always trying to grow this list, so please check back occasionally for any updates.

What keyboard shortcuts can I use?

Here's the list of our Gmail compatible keyboard shortcuts.

? Open keyboard shortcut help
j Move down in a listing
k Move up in a listing
x Select a ticket in the listing
enter Open a ticket
shift + n Create a new ticket
r Go to the reply box
c Go to the comment box
tab + enter Send the reply if you are in the reply box
/ Go to the search box
esc Escape from the reply/comment/search box
u Go to the last listing
e Archive a ticket (in listing or when the ticket is open)
! Mark the ticket as spam
# Mark the ticket as trash
s Star/UnStar a ticket
a Assign ticket/tickets to a user
shift + a Assign ticket/tickets to me
g Assign ticket/tickets to a group